For the second year in a row of being a affiliated with SatisFacts, we won the company SatisFacts Resident Satisfaction Award for 2022! In the years prior, an overall score of 4.00 would qualify a company and community to earn a SatisFacts award (in addition to meeting the minimum survey requirement). In 2021, SatisFacts administered over 2.5 million surveys resulting in a 4.39 overall SatisFacts Index. As of 2022, the SatisFacts Index currently stands at 4.38; further proof of the need to make adjustments to their awards criteria to recognize those performing at a consistently high level.

SatisFacts Awards Criteria for 2022:

To earn a Company Award:

• Annual Survey: Minimum overall score: 4.25 and 100 completed surveys.
• Insite Survey: Minimum overall score: 4.25 and 100 completed surveys for all modules under contract with the exclusion of Move Out and On Notice surveys

To earn a Community Award:

• Annual Survey: Minimum overall score: 4.25 and 25 completed surveys.
• Insite Survey: Minimum overall score: 4.25 and 25 completed surveys for all modules under contract with the exclusion of Move Out and On Notice surveys.

 

And there’s even more good news to share – below is the list of communities that also earned a SatisFacts community award for 2022!

Queen Anne Belvedere

River Oaks Village

Siena Luxury Residences

Somerset at Towson

The Tuscany Apartments

Villas at Rockville

Vivant Woodholme

West Woods